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Lancashire Teaching Hospitals NHS Foundation Trust logo
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Senior Healthcare Assistant - Emergency Department

Band 3

Main area
emergency department
Band 3
  • Full time
  • Part time
37.5 hours per week (- part time posts also available)
Job ref
Royal Preston Hospital
£20,330 - £21,777 per annum, pro rata
Salary period
03/12/2021 23:59

Job overview

Our patients and their families come to us in emergencies & at their most scared so we want you there with them, right by their side, supporting them with your empathetic qualities & calm nature.  We need the best and most flexible people to provide support to our nursing teams in our Emergency Departments and we make no apologies for that.

Not everyone can handle working in our Emergency Department as it really does test your resilience, we can deal with things that are truly upsetting. However, we know there are those who thrive on working in an area that tests their resilience, ignites their passion and where full steam ahead is the only speed.

We have two amazing Emergency Departments, Preston & Chorley, with one amazing #TeamED vision.  Staff flex across both locations, learning loads of new skills along the way. You will work on a rota including nights at the Preston site giving even more of an ED experience.  We can promise you it’s definitely not going to be dull! 

Main duties of the job

Our patients don’t stay with us for a long time, but whilst with us we give them all we can to ensure that they receive the best possible love, treatment and care.  Your previous care experience will be what sets you apart from the rest and will have given you all the basic skills you need to build upon in this role.

Your support to our nursing and medical teams as they work tirelessly to treat the patients in our care cannot be under-estimated. They will be relying on you every step of the way. You will help change lives.

Maths and English at grade C or above as well as NVQ 2 in Health and Social is essential so that you can come and get started as soon as possible, with the ability to learn, develop and thrive in our team.

We asked people why they love working on ED and one of the biggest reasons was that our team are like a family – we all spend a lot of time at work, so it’s great to know this is how our team feel and it’s definitely our biggest strength.

Working for our organisation

It’s all about #TeamED here & we’re really proud of this. You’ll work alongside Advanced Nurse Clinicians, Emergency Nurse Practitioners, Consultants, Trauma Technicians as well as our fabulous Senior nursing team and Senior Healthcare Assistants who support us all the way.  When you start you’re assigned a mentor who will work alongside you for the first couple of weeks and we get loads of positive feedback about this.
We’re a forward thinking team with a real emphasis on staff development and training – we have our own educator who works across both sites.  Our teams provide training on a variety of topics to ensure you are always on top of your game and up-to-speed with the very latest tools to help you do the job you love. The relationship between our staff is second to none which is why we work so well as a team.

Detailed job description and main responsibilities

Duties' include, but are not limited to:

  • Provide  holistic care to all patients that attend the Emergency department
  • Support the Medical and Nursing team in delivering care
  • Complete clear and concise documentation for every attendance
  • Maintain infection control within the department including stocking and general tidiness and cleanliness of all areas
  • Attend training in order to maintain own training record
  • Provide patients with nutrition and hydration
  • Support in the maintaining of patient personal care

12 hour shifts are our norm and the feedback we get from our fab team members is that they really value the work life balance these shifts bring when  not at the forefront of emergency patient care.

Person specification

Qualifications and Education

Essential criteria
  • • GCSE Maths & English grade C or above / Grade 4 - 9 OR Functional/Key skills level 2 numeracy and Functional/Key Skills level 2 literacy
  • • BNCS or NVQ / Internal Level 2 training programme
Desirable criteria
  • • Level 3 QCF diploma (Qualification Credit Framework) in healthcare / NVQ level 3

Knowledge and Experience

Essential criteria
  • • Previous experience of working in an acute health care or related setting
  • • Understanding of health and safety issues within healthcare
  • • Understanding of concept and application of confidentiality
  • • Understanding of the role of a band 3 senior HCA
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Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

debbie lealman
Job title
unit manager
Email address
Telephone number
Additional information

It’s impossible to cram everything in just one advert, so we really welcome you to get in touch.

The management team are available via email or telephone-  - Unit Manager 01772 522402 – Unit Manager 01257 245797

 or our fab Matron

There is also our dedicated section of the website where you can get into real detail about us and what we do:

We also want you to follow us on Twitter – it’s where you will start to see the real ED as we share the stories of our world here @LTHTREmergency1